Risk-Free 30-day no-questions-asked money back guarantee.
If you are not completely satisfied, please return your Bug Off Screen (Returned screens must be in an “As-New” condition with all accessories in original packaging) to:
Bug Off Screen
2501 Newport Ave.
Cambria CA 93428
See below for Exclusive Remedies
Bug Off Screen Warranty
Wolf & Moon Products, Inc. (the “Company”) warrants that Bug Off will operate substantially as described in its sale material for 30 days after purchase. The Company will, at your option, replace the product, or refund the purchase price for products that do not comply with the foregoing warranty.
To request a refund or replacement call the company where you purchased Bug Off Screen. If you purchased Bug Off directly from us, there is no need to call us, simply return (Returned screens must be in an “As-New” condition with all accessories in original packaging) within 30 days to: Bug Off Screen, 2501 Newport Ave., Cambria, CA 93428. Please include a note with your sales receipt number.
Any implied warranty is also limited to 30 days. There are no warranties that extend beyond the forgoing warranty.
THE ABOVE IS YOUR EXCLUSIVE REMEDY FOR PRODUCT DEFECTS. THE COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. REGARDLESS OF THE THEORY OF LIABILITY, THE COMPANY LIABILITY WILL NOT EXCEED THE PURCHASE PRICE.
CAUTION – FAILURE TO USE BUG OFF ACCORDING TO THE FOLLOWING WILL VOID YOUR WARRANTY:
- DO NOT USE BUG OFF AS A BARRIER TO KEEP PETS OR CHILDREN INSIDE.
- DO NOT USE BUG OFF WHERE SMALL CHILDREN OR SMALL PETS CAN PULL DOWN THE SCREEN AND ROD, AS ROD COULD INJURE SMALL CHILDREN, OR SMALL PETS.
- THE SUPPORT ROD MUST BE CORRECTLY INSTALLED TO FIT TIGHT IN YOUR DOORJAMB AND PERIODICALLY TIGHTENED AGAIN. OPEN ROD 1 TO 2 INCHES WIDER THAN YOUR DOOR FRAME AND PUSH SNUGLY INTO TOP OF DOORJAMB. TEST THAT THE ROD IS TIGHT. REPEAT PERIODICALLY.
- DO NOT DISASSEMBLE THE SUPPORT ROD.
- THE ADHESIVE BACKED HOOK FASTENERS CAN DAMAGE, OR REMOVE DOOR FRAME FINISHES. CLEAN DOORJAMB BEFORE ADHERING ADHESIVE HOOK FASTENERS TO DOORJAMB AND USE AN ADHESIVE DISSOLVER TO AID REMOVAL. COMPANY ASSUMES NO RESPONSIBILITY FOR PAINT OR FINISH OF DOORJAMB.
- DO NOT REMOVE RUBBER TIPS FROM ROD. DO NOT REMOVE MAGNETS, OR OTHER ELEMENTS FROM PRODUCT BECAUSE THEY CAN BE SWALLOWED BY CHILDREN OR PETS.